1. Return Eligibility

You may return or exchange products within 30 days of delivery if they meet the following conditions:

• The product is unused, undamaged, and in its original packaging.

• All accessories, manuals, and freebies included in the original purchase are returned.

• Proof of purchase (receipt or order confirmation) is provided.

---

2. Non-Returnable Items

The following items are not eligible for return or exchange:

• Products that have been used, damaged, or altered.

• Clearance or final sale items.

• Products without original packaging or missing accessories.

---

3. Return Process

To initiate a return or exchange, please contact our customer service within 30 days of receiving your order at:
Email: [email protected]
Phone: +1 757-542-5855

Our team will guide you through the return authorization process and provide the return shipping address.

---

4. Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or the return is due to our error. We recommend using a trackable shipping method.

---

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

---

6. Exchanges

Exchanges for the same product are processed after we receive the returned item. If you wish to exchange for a different model or color, please place a new order after returning the original product.

---

7. Defective or Damaged Items

If you receive a defective or damaged product, please contact us immediately with photos and order details. We will arrange for a replacement or refund at no additional cost.

---

8. Contact Us

If you have any questions about our return and exchange policy, please contact us:
Email: [email protected]
Phone: +1 757-542-5855

r adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.